Our in depth guide for how start a windshield repair business. We’ll show you why windshield repair is a great option for aspiring entrepreneurs and how to make that option a reality.
Windshield Repair Academy claims that Windshield Repair (WSR) is a 1 billion dollar per year industry and that number is only growing. According to GlasWeld – a leading WSR supply company, car owners and insurance companies love windshield repair because it saves tons of time and money for both
It’s also a great way to work for yourself and the upfront costs to start are quite low. Check out another leading WSR supply company, Delta Kits lay out some strong reasons why starting a windshield repair business is so enticing for many aspiring entrepreneurs.
This is GT Glass’ chart for potential yearly income based on the number of repairs you are able perform per day. Here is another breakdown by way of Delta Kits of the kinds of profits you could see from windshield repair.
For people brand new to the industry, this post on the Delta Kits Forum (a highly recommended resource for anyone in the industry) covers what tools and supplies someone should purchase when they are starting out in windshield repair. Some of the most popular items and neccessities for windshield repair are bundled in kits. These kits are meant to be a convenient all in one pack for windshield repairers, there are many kinds available, provided by a multitude of different companies.
Here is a list of some of the most well known WSR supply companies and the kits they offer:
There are a large number of sources for getting professionally trained on windshield repair. GlasWeld has basic online training and a certification course. Delta Kits offers both online and on-site WSR certification courses. Another source for training comes from Rightlook who offer this hands-on course. A couple other options are the training courses offered by Chemical Guys and the Windshield Repair Academy.
To stay competitive in the windshield repair industry you need to have the right software. Your software should help run your business and keep you as efficient as possible. Look for software that will help you enter orders as quickly as possible, is able invoice both customers and insurance companies (more on this soon), and is accessible anywhere you are performing a repair.
Make no bones about it, starting a business can be quite a process and you’ll want to make sure you cross all your t’s and dot all your I’s to ensure your business is legitimate. Small mistakes here and there or any corners cut can cause a lot of headaches down the road, but we’ve put together a couple resources to make sure you get everything covered.
Every state has different requirements for starting a business, Delta Kits has put together a comprehensive list of the licensing requirements for starting a windshield repair business in every state. Just find your state and follow the link to read up on the details.
Don’t forget there are requirements at the federal level as well! Fortunately, the IRS has put together a nice resource for those starting a business. This will have a breakdown of everything you need to about federal requirements and taxes for your new WSR business.
Finally, the U.S Small Business Association (SBA for short) has put together a really convenient high level step-by-step guide for starting a small business. The guide lays out 10 steps for starting your business that will guide you from the planning through registering your new company.
The average windshield repair costs $55, and there are a solid amount of potential customers would be willing to pay that in cash. This is especially true when you mention that a $55 repair now would prevent the need for $500+ replacement later. Again, it helps to have software that can collect cash payments – as well as checks, CCs, and debit cards.
One of the biggest sources of income for windshield repair businesses is through insurance invoices. The same selling point for a cash customer works for insurance companies as well. Insurance will often cover a $55 repair even if it doesn’t come anywhere close to their customer’s deductible, because it means they avoid having to pay a lot more for a replacement later.
However, you will often not be working directly with insurance companies nor invoicing them for your services. That is all done through what are called Third Party Administrators (TPAs). These companies act as middle men between windshield repair businesses and insurance companies.
There are 4 major TPAs that you need to concern yourself with:
So how do you start working with these TPAs and start rolling in that sweet insurance money? We’ve created an infographic that shows how to bill insurance companies for windshield repair. Delta Kits has also produced a series of articles that go over the insurance billing process and the various TPAs.
When you are a brand new business, it’s crucial to nail your marketing, you only get one chance to make a good first impression. Here is a nice list with some general marketing tips that you should always keep in mind. There is also no shame in deferring to experts when it comes to marketing. GlasWeld offers a starting marketing package for windshield repair businesses that can be personalized to your specific needs.
The internet has become one of the biggest drivers of business for services such as windshield repair, and it’s power will only continue to grow. As a small business, one of the most important places to be listed online is Yelp, and we’ve put together an easy to follow guide for how to list your business properly on Yelp. We also have a longer article on how advertise your business on wide array of online marketing channels. This article was originally geared toward auto glass and flat glass installers but will still provide a ton of useful info for WSR.
Once you’ve established your business, and you have a high and stable enough number of repairs you are performing each day to be profitable you can start thinking about different ways you can continue to grow your business. One of the the best ways to start growing and increasing your revenue is through add-ons, services you offer on top of windshield repair that add value for your customer and revenue to the job. We produced an article the lays out three add-on services that can make your windshield repair business a lot more money that don’t require extensive training or investment.
Another natural option for growth is to expand your services to include full auto glass replacement. This is a much more advanced business opportunity and requires quite a bit of training. One of the best resources for this would be the Auto Glass University – this is a well respected program that has produced many well trained auto glass replacemnt technicians and business owners.
There is money out there for people ready to start a windshield repair business. The start up costs are extremely forgiving and you can finish your training in no time. There are also tons of great resources to help anyone in WSR be successful. Follow this guide, and you could be turning a profit with windshield repair within the next 6 months.